Privacy Policy & Cookie Policy

Who we are

ABA To Go (“we,” “us,” or “our”) operates the website abatogo.com and provides in-home Applied Behaviour Analysis (ABA) therapy consultation services in the Lower Mainland of British Columbia, Canada.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information we receive when you visit our website or inquire about our services.

Contact: info@abatogo.com

Information we collect

Information you provide directly

We collect personal information you voluntarily provide when you:

• Submit an inquiry form (name, email, phone number, child’s age, location, and details about your family’s situation)
• Subscribe to our newsletter (email address)
• Contact us by email or phone
• Register for workshops or events

Information collected automatically

When you visit our website, certain information is collected automatically, including IP address, browser type, pages visited, and device type. This information is collected through cookies and analytics tools.

Sensitive information

Our inquiry forms may ask about your child’s diagnosis or developmental needs. We treat this information with the highest degree of care and use it only to assess whether our services are appropriate for your family.

How we use your information

• Respond to your inquiry and determine whether our services are a good fit
• Provide and manage our consultation services
• Send newsletters and educational content (only with your consent)
• Improve our website and service offerings
• Comply with legal obligations under BC and Canadian law

Sharing your information

We do not sell your personal information. We may share it with service providers (Tally.so, email delivery providers), your clinical team (with consent), or when required by law.

Data retention

• Inquiry form submissions: Retained for 2 years from submission
• Newsletter subscriptions: Until you unsubscribe
• Client records: Minimum 7 years as required under BC health records regulations

Your rights

Under BC’s PIPA and Canada’s PIPEDA, you have the right to access, correct, withdraw consent, and request deletion of your personal information. Email info@abatogo.com — we will respond within 30 days.

Security

We use HTTPS encryption on all web traffic, access controls on our systems, and work only with service providers that maintain appropriate security standards.

Third-party links

Our website contains links to third-party websites. This Privacy Policy applies only to abatogo.com. We are not responsible for the privacy practices of any linked websites.

Children’s privacy

Our website is intended for adults. We do not knowingly collect personal information directly from children under 13. Information about children is provided by their parents or guardians as part of our service intake process.

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date at the top of this page when we do.

Contact us

ABA To Go
Lower Mainland, British Columbia, Canada
Email: info@abatogo.com

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember information about your visit and allow us to understand how visitors use the site.

Cookies we use

Controlling cookies

You can block or delete cookies through your browser settings. Questions? Email info@abatogo.com.